Week Two

In week two I wanted to continue the success I had in the first week, but make just a few slight alterations that I thought would enhance production. The only changes in decisions from week one was that I decided to cut back on advertising and add weekend hours.
The cutback on advertising was slight, keeping the newspaper ad but dropping the number of radio spots from 5/day to 2/day. The more dramatic change was the addition of weekend store openings. I decided to have the store open from 10 am to 8 pm because the weekend sales are not expected to be as great as weekday sales. Also, because of this move I added two more servers, still for the $9.50/hour wage.
I figured that this would definitely increase the volume of sales but I was unsure if this would actually lead to better revenue. I found that it did. It was worth having the extra manager shift and hiring two more employees to be open on the weekends.
Heading into week three I am very proud to have the highest customer satisfaction, and have the most sales in the class. Because of this success I do not plan to change a whole lot in the immediate future, except maybe cutting back on some costs like advertising since I really like the direction Chandler's is heading in.