Sunday, September 13, 2009

Hiring Decisions

Chandler's is open 14 hours on weekdays (8 am to 10 pm) in attempt to appeal to both the morning rush and those going to grab a cup of coffee after a movie or dinner, as well as those looking to relax or study throughout the day. This means that 70 hours during the course of a five day week must be filled. Biz Cafe stated that each employee works about 10 hours/week, this means that 7 servers need to be hired as well as the two managers.
I wanted the servers at Chandler's to be experienced in the food/service industry and to have an upbeat attitude. The servers need to do their job well to keep the brand and mission of the coffee shop--good coffee with good service. To ensure server efficiency I made wages $9.50/hour to servers, well above the $8.75 average at other coffee shops. Also, the managers overseeing the servers need to have experience as well, and good people skills. I trump the average of $600/week for manager pay with $650/week. At Chandler's we're willing to pay well to ensure the job gets done right.

1 comment:

  1. based on the results so far, I think these are wise decisions. I am curious to see if they remain so throughout the course of the game.

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