I continued to pull back the reins so to speak with my coffee shop in attempt to lower the high input costs that were leading to red numbers on the balance sheet. However, I did add one server because one did quit. I wanted to remain steady at 16 servers (because I want two servers available per hour).
I did cut back on advertising as I eliminated the $.50 off coupons that I had been running since the start of simulation. This is because not only does it cost money to advertise but now with small cups being the most popular $2 is not enough to receive for a cup of premium organic coffee.
Other than these minor details all decisions remained constant, as I do not wish to be too drastic in cutbacks (which would decrease customer satisfaction) and did not wish to add costs.
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